When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.
Główne cechy:
- We’ll be there the next business day[1]
- In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
- Support you can count on
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Help is on the line - or at your door
-
Specyfikacja
Gwarancja
-
Okres obowiązywania (miesiąc)
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36
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Rodzaj gwarancji
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S
Care Pack Type
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Typ pakietu Care Pack
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Electronic
Standard Features
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Cechy usług, nagłówek
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Remote problem diagnosis and support
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Cechy usług, nagłówek
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Replacement parts and materials included
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Cechy usług, nagłówek
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HP remote system access and support
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Cechy usług, nagłówek
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Formal escalation procedures and management
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Cechy usług, nagłówek
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Next business day[1] onsite hardware support
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Cechy usług, nagłówek
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Access to electronic support information and tools
Filters
-
Czas trwania
-
3 years
-
Czas ochrony
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Standard workdays - 9 hours
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Rodzaj pomocy technicznej
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Onsite repair
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tech_specs/filters/filter_response_cp
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Next business day response
Core Features
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Metoda serwisowania
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Onsite repair
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Rodzaj pakietu pomocy
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In warranty
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Miejsce serwisowania
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Onsite
Product Lines
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company
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HPI
-
-
Opis produktu
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day[1] Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.
- We’ll be there the next business day[1]
- In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.[1]
- Support you can count on
- Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.
- Help is on the line - or at your door
- Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.
- [1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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Opinie
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